Returns & Exchange

We hope you are happy with your purchase from Coco Bonito. If not, you can certainly return your item(s). You can exchange the product(s) for a different size, color or model. If you want to completely exchange your product you will receive a refund. 

When returning your order please contact info@cocobonito.com with the order number mentioned in the subject. Please let us know, what you would like to return, the reason of your return and if you prefer to exchange your item(s) or would like a refund.

Please be aware of the following requirements:

    • You have the right to return the item(s) within 14 days after receiving your order
    • Products must be unworn and unused
    • Products must be sent back in original condition and original packaging
    • The packing receipt must be included in your return 
    • Shipment costs are the customers' expense
    • Coco Bonito has the right to refuse a refund when there are obvious signs of the product(s) being worn/used or damaged
    • Please include a note with your order number within your return package
    • The money will be refunded to your account within 14 days